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Support

Skyfire – Touch Fireworks

Thank you for using Skyfire. If you're experiencing an issue or have a question, this page will help you get sorted quickly.

Frequently Asked Questions

Why aren't the fireworks appearing when I tap?

Make sure you're on the Play screen (not the Home screen). Tap anywhere on the dark canvas area to launch a firework. If the screen appears blank, try force-closing the app and reopening it.

How do I change the firework effect or scene?

From the Play screen, use the bottom toolbar to switch between the 6 effect types (Burst, Ring, Spiral, Heart, Star, Crackle) and the 3 background scenes (Black Sky, City Rooftop, Building Top).

What does long-press do?

Holding your finger on the screen charges a power burst. A ring indicator shows the charge level — release at full charge for a larger, more dramatic explosion.

How does drag work?

Drag your finger across the canvas to create a trail of sparks that follows your movement path.

The app feels slow or laggy. What can I do?

Auto Show isn't doing anything.

Auto Show launches ambient fireworks on its own after a few seconds of inactivity. Make sure it's toggled on in the settings panel. If the screen turns off first, check your device's screen timeout setting.

Haptics aren't working.

Haptic feedback requires a device with haptic hardware (most modern iPhones and Android flagships). Confirm that Haptics is enabled in the app settings and that your device's silent/vibration mode isn't blocking it.

My settings reset after closing the app.

Skyfire saves preferences using your device's local storage. If you recently cleared the app's data or reinstalled it, preferences will reset to defaults. This is expected behavior.


Known Issues

We're actively working on the following:


Still need help? Reach out directly and we'll get back to you within 1–2 business days.

Email: yaser.hussain.usa@gmail.com

When writing in, please include your device model, OS version, and a short description of the issue to help us assist you faster.